All Systems Operational

About This Site

Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud Services US1 ? Operational
Prophix Cloud Services US2 ? Operational
Prophix Cloud Services UK ? Operational
Prophix Cloud Services EU ? Operational
Prophix Cloud Services CA ? Operational
Prophix Cloud Services AP ? Operational
Prophix Cloud Services SA ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1630 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 24, 10:42 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 24, 10:43 EST
We'll be deploying the Spring '20 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Dec 24, 10:40 EST
We'll be deploying the Spring '20 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Dec 24, 10:41 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 21, 21:13 EST
Monthly Security Updates (Americas Regions) May 29, 21:00 - May 30, 00:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 000 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 21, 21:14 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 21, 21:16 EST
Monthly Security Updates (Americas Regions) Jun 26, 21:00 - Jun 27, 00:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 000 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 21, 21:16 EST
We'll be deploying the Summer '20 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Feb 21, 21:04 EST
Summer Release to Production (All Regions) Aug 21, 21:00 - Aug 22, 00:00 EDT
We'll be deploying the Summer '20 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Feb 21, 21:06 EST
We'll be deploying the Fall '20 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Feb 21, 21:10 EST
We'll be deploying the Fall '20 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Feb 21, 21:11 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 20, 22:41 EDT
Monthly Security Updates (Americas Regions) Dec 18, 21:00 - Dec 19, 00:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 000 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 20, 22:40 EDT
Past Incidents
Apr 6, 2020

No incidents reported today.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020
Completed - The scheduled maintenance has been completed.
Mar 28, 14:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 12:00 EDT
Scheduled - We'll be performing additional security and platform infrastructure upgrades on Saturday, March 28, 2020 beginning at 1200 EDT During this time Prophix Cloud Services will be unavailable
Mar 20, 22:37 EDT
Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.