All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Spring 2021 Release to Production (All Regions) May 22, 09:30-12:30 EDT
We'll be deploying the Spring '21 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Dec 16, 22:13 EST
May 2021 Monthly Security Updates (UK, EU, Africa, Asia Regions) May 28, 15:00-18:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:16 EST
May 2021 Monthly Security Updates (Americas Regions) May 29, 09:00-12:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 0900 to 1200 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:18 EST
June 2021 Monthly Security Updates (UK, EU, Africa, Asia Regions) Jun 25, 15:00-18:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:19 EST
June 2021 Monthly Security Updates (Americas Regions) Jun 26, 09:00-12:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 0900 to 1200 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:20 EST
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021
Spring 2021 Release to Sandbox Maintenance (All Regions)
Completed - The scheduled maintenance has been completed.
May 7, 22:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 EDT
Scheduled - We'll be deploying the Spring '21 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Dec 16, 22:12 EST
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021
April 2021 Monthly Security Updates (Americas Regions)
Completed - The scheduled maintenance has been completed.
Apr 24, 13:20 EDT
Update - Maintenance has been completed and verified on the majority of resources in the US, CA, SA regions. A small number of customers in CA, US1 and US2 may receive access issues as we continue to complete process. Thank you for your patience!
Apr 24, 12:11 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 24, 11:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:30 EDT
Update - Due to the number of important security updates and patches this month, we will be performing the maintenance on Saturday, April 24th between 0830 to 1200 EDT. instead of the originally scheduled date and time.
Apr 14, 17:34 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 0900 to 1200 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Feb 27, 12:54 EST
April 2021 Monthly Security Updates (UK, EU, Africa, APAC Regions)
Completed - The scheduled maintenance has been completed.
Apr 24, 12:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 24, 11:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:30 EDT
Update - Due to the number of important security updates and patches this month, we will be performing the maintenance on Saturday, April 24 between 0830 to 1200 EDT. instead of the originally scheduled date and time.
Apr 14, 17:31 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Feb 27, 12:55 EST
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