All Systems Operational

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For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

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Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
December 2024 Security Updates (All Regions) Dec 21, 2024 07:00-10:00 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Oct 11, 2024 - 09:32 EDT
January 2025 Security Updates (All Regions) Jan 18, 2025 07:00-10:00 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Oct 11, 2024 - 09:33 EDT
February 2025 Security Updates (All Regions) Feb 22, 2025 07:00-10:00 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Oct 11, 2024 - 09:34 EDT
March 2025 Security Updates (All Regions) Mar 15, 2025 07:00-10:00 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Oct 11, 2024 - 09:35 EDT
Past Incidents
Dec 1, 2024

No incidents reported today.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
FP&A 2024.4 Release to Sandbox (All Regions)
Completed - The scheduled maintenance has been completed.
Nov 29, 20:30 EST
Verifying - Verification is currently underway for the maintenance items.
Nov 29, 20:26 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:00 EST
Scheduled - We'll be deploying the Prophix FP&A 2024.4 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable. Release notes can be found on https://help.prophix.cloud
Nov 25, 16:14 EST
Nov 28, 2024
Prophix Data Integration Studio 2024.3.1 - Release to Production (All Regions)
Completed - The scheduled maintenance has been completed.
Nov 28, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 19:00 EST
Scheduled - We'll be deploying the Prophix DI Studio 2024.3.1 release to production. Prophix DI Studio will be unavailable for 10 minutes during this maintenance period.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://di-studio.help.prophix.cloud
Nov 25, 15:20 EST
Nov 27, 2024
Deploy DI Services 2024.4.0 to Production
Completed - The scheduled maintenance has been completed.
Nov 27, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 19:00 EST
Scheduled - We are deploying DI Services 2024.4.0 release to production. For about 5 minutes during this maintenance period, hosted DI Services will be unavailable.

If your Agent Controller (on-prem) does not accept Autoupdates, please log a ticket with Customer Support (https://prophix.zendesk.com) to receive a link to the new update. If you have Autoupdate turned on, your Controller will automatically update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.
Nov 25, 15:18 EST
Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024
November 2024 Security Updates (All Regions)
Completed - The scheduled maintenance has been completed.
Nov 23, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Oct 11, 09:31 EDT
Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

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