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Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Deploy DI Services 2023.1 to Production Mar 23, 2023 21:00-22:00 EDT
We are deploying DI Services 2023.1 release to production. For about 5 minutes during this maintenance period, hosted DI Services will be unavailable.

If your Agent Controller (on-prem) does not accept Autoupdates, please log a ticket with Customer Support (https://prophix.zendesk.com) to receive a link to the new update. If you have Autoupdate turned on, your Controller will automatically update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.
Posted on Mar 20, 2023 - 17:38 EDT
Prophix Data Integration Studio 2023.1 - Release to Production (All Regions) Mar 24, 2023 21:00 - Mar 25, 2023 00:00 EDT
We'll be deploying the Prophix DI Studio 2023.1 release to production. Prophix DI Studio may be unavailable for 1 hour during this maintenance period.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://di-studio.help.prophix.cloud
Posted on Mar 20, 2023 - 17:33 EDT
March 2023 Security Updates (All Regions) Mar 25, 2023 07:00-12:30 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Nov 04, 2022 - 15:19 EDT
April 2023 Security Updates (All Regions) Apr 22, 2023 07:00-12:30 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Nov 04, 2022 - 15:23 EDT
May 2023 Security Updates (All Regions) May 20, 2023 07:00-12:30 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 03, 2023 - 15:32 EST
June 2023 Security Updates (All Regions) Jun 24, 2023 07:00-12:30 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 03, 2023 - 15:33 EST
July 2023 Security Updates (All Regions) Jul 22, 2023 07:00-12:30 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 03, 2023 - 15:34 EST
August 2023 Security Updates (All Regions) Aug 26, 2023 07:00-12:30 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Feb 03, 2023 - 15:35 EST
Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023
Database Infrastructure Maintenance (All Regions)
Completed - The scheduled maintenance has been completed.
Mar 11, 10:04 EST
Verifying - Verification is currently underway for the maintenance items.
Mar 11, 09:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 07:01 EST
Scheduled - Prophix will be applying patch updates to the database infrastructure in all regions between 0700 to 1200 ET. The Prophix Cloud Service will not be available during this period in the affected regions.
Mar 8, 00:14 EST
Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

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