All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://support.prophix.com/

Privacy Policy https://www.prophix.com/privacy-policy/

Prophix Cloud Operational
Prophix Cloud US1 Operational
Prophix Cloud US2 Operational
Prophix Cloud CA Operational
Prophix Cloud SA Operational
Prophix Cloud UK Operational
Prophix Cloud EU Operational
Prophix Cloud AP Operational
Prophix Cloud AF Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Prophix One (US1-01) Operational
Portal (US1-01) Operational
DI Studio (US1-01) Operational
FP&A Plus (US1-01) Operational
Account Reconciliation (US1-01) Operational
Financial Consolidation (US1-01) Operational
Intercompany Management (US1-01) Operational
Financial Planning & Analysis (US1-01) Operational
Prophix One (US1-03) Operational
Portal (US1-03) Operational
DI Studio (US1-03) Operational
FP&A Plus (US1-03) Operational
Account Reconciliation (US1-03) Operational
Financial Consolidation (US1-03) Operational
Intercompany Management (US1-03) Operational
Financial Planning & Analysis (US1-03) Operational
Prophix One (US2-01) Operational
Portal (US2-01) Operational
DI Studio (US2-01) Operational
FP&A Plus (US2-01) Operational
Account Reconciliation (US2-01) Operational
Financial Consolidation (US2-01) Operational
Intercompany Management (US2-01) Operational
Financial Planning & Analysis (US2-01) Operational
Prophix One (CA-01) Operational
Portal (CA-01) Operational
DI Studio (CA-01) Operational
FP&A Plus (CA-01) Operational
Account Reconciliation (CA-01) Operational
Financial Consolidation (CA-01) Operational
Financial Planning & Analysis (CA-01) Operational
Intercompany Management (CA-01) Operational
Prophix One (CA-02) Operational
Portal (CA-02) Operational
DI Studio (CA-02) Operational
FP&A Plus (CA-02) Operational
Account Reconciliation (CA-02) Operational
Financial Consolidation (CA-02) Operational
Intercompany Management (CA-02) Operational
Financial Planning & Analysis (CA-02) Operational
Prophix One (UK-01) Operational
Portal (UK-01) Operational
DI Studio (UK-01) Operational
FP&A Plus (UK-01) Operational
Account Reconciliation (UK-01) Operational
Financial Consolidation (UK-01) Operational
Intercompany Management (UK-01) Operational
Financial Planning & Analysis (UK-01) Operational
Prophix One (EU1-01) Operational
Portal (EU1-01) Operational
DI Studio (EU1-01) Operational
FP&A Plus (EU1-01) Operational
Account Reconciliation (EU1-01) Operational
Financial Consolidation (EU1-01) Operational
Intercompany Management (EU1-01) Operational
Financial Planning & Analysis (EU1-01) Operational
Prophix One (AP1-01) Operational
Portal (AP1-01) Operational
DI Studio (AP1-01) Operational
FP&A Plus (AP1-01) Operational
Account Reconciliation (AP1-01) Operational
Financial Consolidation (AP1-01) Operational
Intercompany Management (AP1-01) Operational
Financial Planning & Analysis (AP1-01) Operational
Prophix One (AP2-01) Operational
Portal (AP2-01) Operational
DI Studio (AP2-01) Operational
FP&A Plus (AP2-01) Operational
Account Reconciliation (AP2-01) Operational
Prophix One (US1-04) Operational
Portal (US1-04) Operational
DI Studio (US1-04) Operational
FP&A Plus (US1-04) Operational
Account Reconciliation (US1-04) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

March 2026 Security Updates - Conso (All Regions) Mar 21, 2026 04:00-10:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0400 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 12, 2026 - 06:20 EDT

March 2026 Security Updates (All Regions) Mar 21, 2026 07:00-11:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jan 26, 2026 - 18:26 EST

Prophix One 2026.3 Release to Production (EU, UK and AP Regions) Mar 27, 2026 14:00-19:00 EDT

We'll be deploying the Prophix One 2026.3 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Posted on Mar 12, 2026 - 10:38 EDT

FP&A 2026.1 Release to Production (All Regions) Mar 28, 2026 07:00-10:00 EDT

Update - The FP&A 2026.1 release is new rescheduled to March 28, 2026.
Jan 27, 2026 - 15:27 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 2026 - 09:53 EST
Scheduled - We'll be deploying the Prophix FP&A 2026.1 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://help.prophix.cloud
Jan 07, 2026 - 19:27 EST

Prophix One 2026.3 Release to Production (US and CA Regions) Mar 28, 2026 07:00-13:00 EDT

We'll be deploying the Prophix One 2026.3 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Posted on Mar 12, 2026 - 10:40 EDT

April 2026 Security Updates - Conso (All Regions) Apr 18, 2026 03:00-09:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0300 to 0900 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 12, 2026 - 06:22 EDT

April 2026 Security Updates (All Regions) Apr 18, 2026 07:00-11:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jan 26, 2026 - 18:27 EST
Mar 14, 2026
FP&A 2026.1 Release to Sandbox (All Regions)
Completed - The scheduled maintenance has been completed.
Mar 14, 07:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 15:28 EST
Scheduled - We'll be deploying the Prophix FP&A 2026.1 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable. Release notes can be found on https://help.prophix.cloud
Jan 7, 19:25 EST
Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Prophix One Maintenance (US2 Region)
Completed - The scheduled maintenance has been completed.
Mar 5, 07:20 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 EST
Scheduled - We'll be executing a minor maintenance task to production US2 region. During the scheduled maintenance period, the Prophix One application my be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Mar 4, 18:07 EST
Mar 4, 2026
Prophix One Maintenance (US1 Region)
Completed - The scheduled maintenance has been completed.
Mar 4, 20:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 EST
Scheduled - We'll be executing a minor maintenance task to production US1 region. During the scheduled maintenance period, the Prophix One application my be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Mar 4, 18:06 EST
Degraded Performance – Prophix One Services (US-West Region)
Resolved - This incident has been resolved.
Mar 4, 16:45 EST
Investigating - We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-West region. Users in this region may notice slower response times or intermittent availability.

Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible.

Further updates will be posted here as they become available.
Mar 4, 16:27 EST
Degraded Performance – Prophix One Services (US-West Region)
Resolved - All FP&A Plus environments should be working correctly - if customers are still seeing any issues, please log a ticket at https://support.prophix.cloud.
Mar 4, 14:52 EST
Monitoring - A fix has been implemented - we're currently monitoring results.
Mar 4, 14:01 EST
Investigating - We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-West region. Users in this region may notice slower response times or intermittent availability.

Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible.

Further updates will be posted here as they become available.
Mar 4, 13:48 EST
Mar 3, 2026
Degraded Performance – Prophix One Services (US-East Region)
Completed - The scheduled maintenance has been completed.
Mar 3, 14:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 13:37 EST
Scheduled - We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-East region. Users in this region may notice slower response times or intermittent availability.

Our engineering team has identified the root cause, and performance is gradually being restored. We’re continuing to monitor the situation to ensure full stability.

Further updates will be posted here as they become available.
Mar 3, 13:36 EST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Financial Consolidation 2026.1.2 Release to Production (All Regions)
Completed - The scheduled maintenance has been completed.
Feb 28, 08:00 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 28, 06:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 04:00 EST
Scheduled - We'll be deploying the Prophix Financial Consolidation 2026.1.2 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://help.prophix.cloud
Feb 24, 05:36 EST
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