All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We’ll be performing a minor software update to the Prophix Cloud Service in UK, EU, AP, AF, AU regions to address some recently reported bugs. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Sep 18, 08:29 EDT
We’ll be performing a minor software update to the Prophix Cloud Service in CA, US, SA regions to address some recently reported bugs. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Sep 18, 08:33 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 21, 09:52 EDT
We'll be deploying the Fall '21 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Jul 5, 10:10 EDT
We'll be deploying the Fall '21 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Jul 5, 10:11 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 21, 09:53 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 21, 09:54 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Sep 9, 22:28 EDT
Past Incidents
Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 12:45 EDT
Verifying - Verification is currently underway for the maintenance items.
Sep 18, 11:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:30 EDT
Scheduled - ***Note: We are moving this month's patches a week earlier to Sept. 18th from the original scheduled date.

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Jun 21, 09:51 EDT
Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.