All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud Services US1 ? Operational
Prophix Cloud Services US2 ? Operational
Prophix Cloud Services UK ? Operational
Prophix Cloud Services EU ? Operational
Prophix Cloud Services CA ? Operational
Prophix Cloud Services AP ? Operational
Prophix Cloud Services SA ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Winter Release to Sandbox Maintenance (All Regions) Feb 7, 21:00-23:30 EST
We'll be deploying the Winter '20 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Nov 4, 17:51 EST
Winter Release to Production (All Regions) Feb 21, 21:00-23:30 EST
We'll be deploying the Winter 2020 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Jan 16, 23:20 EST
Monthly Security Updates (UK, EU, Asia-Pacific Regions) Feb 28, 14:00-16:30 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1400 to 1600 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 2, 02:13 EST
Monthly Security Updates (Americas Regions) Feb 28, 21:00-23:55 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 2, 02:12 EST
Monthly Security Updates (UK, EU, Asia-Pacific Regions) Mar 20, 15:00-17:30 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1630 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 24, 10:35 EST
Monthly Security Updates (Americas Regions) Mar 20, 21:00-23:55 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 24, 10:37 EST
Monthly Security Updates (UK, EU, Asia-Pacific Regions) Apr 17, 15:00-17:30 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1630 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 24, 10:42 EST
Monthly Security Updates (Americas Regions) Apr 17, 21:00-23:55 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 24, 10:43 EST
Release to Sandbox Maintenance (All Regions) May 1, 21:00-23:30 EST
We'll be deploying the Spring '20 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Dec 24, 10:40 EST
Release to Production (All Regions) May 22, 21:00-23:30 EST
We'll be deploying the Spring '20 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Dec 24, 10:41 EST
Past Incidents
Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020
Monthly Security Updates (Americas Regions)
Completed - The scheduled maintenance has been completed.
Jan 25, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 21:00 EST
Update - We are moving the January 2020 monthly security patching cycle a week earlier to Friday, January 24th
Jan 14, 16:51 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Nov 1, 16:51 EDT
Jan 24, 2020
Monthly Security Updates (UK, EU, Asia-Pacific Regions)
Completed - The scheduled maintenance has been completed.
Jan 24, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 15:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 16:54 EST
Update - We are moving the January 2020 monthly security patching cycle a week earlier to Friday, January 24th
Jan 14, 16:48 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1700 EST. The Prophix Cloud Service will not be available during this maintenance period.
Nov 1, 16:54 EDT
Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

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