Prophix Cloud Service Status

All Systems Operational

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For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://prophix.zendesk.com/

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Prophix Cloud US1 Operational

Prophix Cloud US2 Operational

Prophix Cloud CA Operational

Prophix Cloud SA Operational

Prophix Cloud UK Operational

Prophix Cloud EU Operational

Prophix Cloud AP Operational

Prophix Cloud AF Operational

Cloud Data Integration Services Operational

Prophix Customer Support Portal Operational

Prophix DI Studio Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

December 2023 Security Updates (All Regions) Dec 16, 2023 07:00-12:30 EST

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1230 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Aug 18, 2023 - 13:42 EDT

Past Incidents

Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

Deploy DI Services 2023.2.1 to Production

Completed - The scheduled maintenance has been completed.
Nov 28, 21:21 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 21:00 EST

Scheduled - We are deploying DI Services 2023.2.1 release to production. For about 5 minutes during this maintenance period, hosted DI Services will be unavailable.

If your Agent Controller (on-prem) does not accept Autoupdates, please log a ticket with Customer Support (https://prophix.zendesk.com) to receive a link to the new update. If you have Autoupdate turned on, your Controller will automatically update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.
Nov 23, 16:31 EST

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

FP&A 2023.3 Release to Production (All Regions)

Completed - The scheduled maintenance has been completed.
Nov 25, 09:31 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:00 EST

Scheduled - We'll be deploying the FP&A 2023.3 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://help.prophix.cloud
Nov 20, 14:14 EST