All Systems Operational

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If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
December 2021 Security Updates (All Regions) Dec 18, 08:30-13:00 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 21, 09:54 EDT
January 2022 Security Updates (All Regions) Jan 15, 08:30-13:00 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Sep 9, 22:28 EDT
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021
November 2021 Security Updates (All Regions)
Completed - The scheduled maintenance has been completed.
Nov 27, 12:12 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:30 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0830 to 1300 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Jun 21, 09:53 EDT
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021
Fall 2021 Release to Production (US, CA, SA Regions)
Completed - The scheduled maintenance has been completed.
Nov 20, 11:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 EST
Scheduled - We'll be deploying the Fall '21 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Jul 5, 10:11 EDT
Nov 19, 2021
Fall 2021 Release to Production (AF, EU, and UK Regions)
Completed - The scheduled maintenance has been completed.
Nov 19, 16:14 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 19, 16:08 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:01 EST
Scheduled - We'll be deploying the Fall '21 Release to production in Africa, Europe, and UK regions. We have moved the deployment up one day from November 20th. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Nov 15, 10:42 EST
Nov 18, 2021
Fall 2021 Release to Production (Asia and Australia Regions)
Completed - The scheduled maintenance has been completed.
Nov 18, 13:06 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 12:00 EST
Scheduled - We'll be deploying the Fall '21 Release to production in Asia and Australia regions on November 18, 2021. We moved this up slightly from the original planned date of November 20th. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Nov 15, 10:40 EST
Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

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