All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://support.prophix.com/

Privacy Policy https://www.prophix.com/privacy-policy/

Prophix Cloud Operational
Prophix Cloud US1 Operational
Prophix Cloud US2 Operational
Prophix Cloud CA Operational
Prophix Cloud SA Operational
Prophix Cloud UK Operational
Prophix Cloud EU Operational
Prophix Cloud AP Operational
Prophix Cloud AF Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Prophix One (US1-01) Operational
Portal (US1-01) Operational
DI Studio (US1-01) Operational
FP&A Plus (US1-01) Operational
Account Reconciliation (US1-01) Operational
Financial Consolidation (US1-01) Operational
Intercompany Management (US1-01) Operational
Financial Planning & Analysis (US1-01) Operational
Prophix One (US1-03) Operational
Portal (US1-03) Operational
DI Studio (US1-03) Operational
FP&A Plus (US1-03) Operational
Account Reconciliation (US1-03) Operational
Financial Consolidation (US1-03) Operational
Intercompany Management (US1-03) Operational
Financial Planning & Analysis (US1-03) Operational
Prophix One (US2-01) Operational
Portal (US2-01) Operational
DI Studio (US2-01) Operational
FP&A Plus (US2-01) Operational
Account Reconciliation (US2-01) Operational
Financial Consolidation (US2-01) Operational
Intercompany Management (US2-01) Operational
Financial Planning & Analysis (US2-01) Operational
Prophix One (CA-01) Operational
Portal (CA-01) Operational
DI Studio (CA-01) Operational
FP&A Plus (CA-01) Operational
Account Reconciliation (CA-01) Operational
Financial Consolidation (CA-01) Operational
Financial Planning & Analysis (CA-01) Operational
Intercompany Management (CA-01) Operational
Prophix One (CA-02) Operational
Portal (CA-02) Operational
DI Studio (CA-02) Operational
FP&A Plus (CA-02) Operational
Account Reconciliation (CA-02) Operational
Financial Consolidation (CA-02) Operational
Intercompany Management (CA-02) Operational
Financial Planning & Analysis (CA-02) Operational
Prophix One (UK-01) Operational
Portal (UK-01) Operational
DI Studio (UK-01) Operational
FP&A Plus (UK-01) Operational
Account Reconciliation (UK-01) Operational
Financial Consolidation (UK-01) Operational
Intercompany Management (UK-01) Operational
Financial Planning & Analysis (UK-01) Operational
Prophix One (EU1-01) Operational
Portal (EU1-01) Operational
DI Studio (EU1-01) Operational
FP&A Plus (EU1-01) Operational
Account Reconciliation (EU1-01) Operational
Financial Consolidation (EU1-01) Operational
Intercompany Management (EU1-01) Operational
Financial Planning & Analysis (EU1-01) Operational
Prophix One (AP1-01) Operational
Portal (AP1-01) Operational
DI Studio (AP1-01) Operational
FP&A Plus (AP1-01) Operational
Account Reconciliation (AP1-01) Operational
Financial Consolidation (AP1-01) Operational
Intercompany Management (AP1-01) Operational
Financial Planning & Analysis (AP1-01) Operational
Prophix One (AP2-01) Operational
Portal (AP2-01) Operational
DI Studio (AP2-01) Operational
FP&A Plus (AP2-01) Operational
Account Reconciliation (AP2-01) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Prophix One 2025.12.4 Release to Production (EU, UK and AP Regions) Dec 12, 2025 14:00-17:00 EST

We'll be deploying the Prophix One 2025.12.4 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Posted on Dec 09, 2025 - 13:07 EST

December 2025 Security Updates - Conso (All Regions) Dec 13, 2025 03:00-08:00 EST

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0300 to 0900 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 09, 2025 - 11:41 EST

Prophix One 2025.12.4 Release to Production (US and CA Regions) Dec 13, 2025 07:00-13:00 EST

We'll be deploying the Prophix One 2025.12.4 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Posted on Dec 09, 2025 - 13:08 EST

December 2025 Security Updates (All Regions) Dec 20, 2025 07:00-11:30 EST

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 01, 2025 - 16:38 EST
Dec 10, 2025

No incidents reported today.

Dec 9, 2025
Completed - The scheduled maintenance has been completed.
Dec 9, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:00 EST
Scheduled - We are deploying DI Services 2025.4.2 release to production. For about 5 minutes during this maintenance period, hosted DI Services will be unavailable.

If your Agent Controller (on-prem) does not accept Autoupdates, please log a ticket with Customer Support (https://prophix.zendesk.com) to receive a link to the new update. If you have Autoupdate turned on, your Controller will automatically update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.

Dec 9, 12:13 EST
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 07:01 EST
Scheduled - We'll be deploying the Prophix One 2025.11.3 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Nov 26, 09:51 EST
Completed - The scheduled maintenance has been completed.
Nov 29, 08:51 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 07:00 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Nov 9, 08:18 EST
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.