All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud Services US1 ? Operational
Prophix Cloud Services US2 ? Operational
Prophix Cloud Services UK ? Operational
Prophix Cloud Services EU ? Operational
Prophix Cloud Services CA ? Operational
Prophix Cloud Services AP ? Operational
Prophix Cloud Services SA ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Note: The scheduled monthly patching has been postponed from Friday, May 17 to Friday, May 24, 2019 between 2100 to 2355 EDT.
May 13, 10:06 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Dec 27, 09:42 EST
We'll be deploying the Spring '19 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.
Posted on Dec 27, 09:26 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Dec 27, 09:44 EST
We'll be deploying the Summer '19 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Dec 27, 09:27 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:11 EST
We'll be deploying the Summer '19 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Dec 27, 09:32 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:12 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:13 EST
We'll be deploying the Fall '19 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Mar 7, 00:08 EST
Fall 2019 Release to Production Nov 22, 21:00-23:00 EDT
We'll be deploying the Fall 2019 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Mar 7, 00:07 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:14 EST
Past Incidents
May 21, 2019

No incidents reported today.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
Completed - The scheduled deployment of the Prophix Cloud Spring 2019 release to Sandbox environments is now complete. Please review release notes for information on new features and changes.
May 10, 21:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 21:00 EDT
Scheduled - We'll be deploying the Spring '19 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Dec 27, 09:24 EST
May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.