All Systems Operational

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Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://support.prophix.com/

Privacy Policy https://www.prophix.com/privacy-policy/

Prophix Cloud Operational
Prophix Cloud US1 Operational
Prophix Cloud US2 Operational
Prophix Cloud CA Operational
Prophix Cloud SA Operational
Prophix Cloud UK Operational
Prophix Cloud EU Operational
Prophix Cloud AP Operational
Prophix Cloud AF Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Prophix One (US1-01) Operational
Portal (US1-01) Operational
DI Studio (US1-01) Operational
FP&A Plus (US1-01) Operational
Account Reconciliation (US1-01) Operational
Financial Consolidation (US1-01) Operational
Intercompany Management (US1-01) Operational
Financial Planning & Analysis (US1-01) Operational
Prophix One (US1-03) Operational
Portal (US1-03) Operational
DI Studio (US1-03) Operational
FP&A Plus (US1-03) Operational
Account Reconciliation (US1-03) Operational
Financial Consolidation (US1-03) Operational
Intercompany Management (US1-03) Operational
Financial Planning & Analysis (US1-03) Operational
Prophix One (US2-01) Operational
Portal (US2-01) Operational
DI Studio (US2-01) Operational
FP&A Plus (US2-01) Operational
Account Reconciliation (US2-01) Operational
Financial Consolidation (US2-01) Operational
Intercompany Management (US2-01) Operational
Financial Planning & Analysis (US2-01) Operational
Prophix One (CA-01) Operational
Portal (CA-01) Operational
DI Studio (CA-01) Operational
FP&A Plus (CA-01) Operational
Account Reconciliation (CA-01) Operational
Financial Consolidation (CA-01) Operational
Financial Planning & Analysis (CA-01) Operational
Intercompany Management (CA-01) Operational
Prophix One (CA-02) Operational
Portal (CA-02) Operational
DI Studio (CA-02) Operational
FP&A Plus (CA-02) Operational
Account Reconciliation (CA-02) Operational
Financial Consolidation (CA-02) Operational
Intercompany Management (CA-02) Operational
Financial Planning & Analysis (CA-02) Operational
Prophix One (UK-01) Operational
Portal (UK-01) Operational
DI Studio (UK-01) Operational
FP&A Plus (UK-01) Operational
Account Reconciliation (UK-01) Operational
Financial Consolidation (UK-01) Operational
Intercompany Management (UK-01) Operational
Financial Planning & Analysis (UK-01) Operational
Prophix One (EU1-01) Operational
Portal (EU1-01) Operational
DI Studio (EU1-01) Operational
FP&A Plus (EU1-01) Operational
Account Reconciliation (EU1-01) Operational
Financial Consolidation (EU1-01) Operational
Intercompany Management (EU1-01) Operational
Financial Planning & Analysis (EU1-01) Operational
Prophix One (AP1-01) Operational
Portal (AP1-01) Operational
DI Studio (AP1-01) Operational
FP&A Plus (AP1-01) Operational
Account Reconciliation (AP1-01) Operational
Financial Consolidation (AP1-01) Operational
Intercompany Management (AP1-01) Operational
Financial Planning & Analysis (AP1-01) Operational
Prophix One (AP2-01) Operational
Portal (AP2-01) Operational
DI Studio (AP2-01) Operational
FP&A Plus (AP2-01) Operational
Account Reconciliation (AP2-01) Operational
Prophix One (US1-04) Operational
Portal (US1-04) Operational
DI Studio (US1-04) Operational
FP&A Plus (US1-04) Operational
Account Reconciliation (US1-04) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

September 2026 Security Updates - Conso (All Regions) Sep 19, 2026 03:00-07:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0300 to 0700 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jul 07, 2026 - 07:34 EDT

September 2026 Security Updates (All Regions) Sep 19, 2026 07:00-11:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Aug 07, 2026 - 23:59 EDT

Prophix One 2026.9.0 Release to Production (EU, UK and AP Regions) Sep 25, 2026 19:00-22:00 EDT

We'll be deploying the Prophix One 2026.9.0 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Posted on Jul 24, 2026 - 16:30 EDT

Prophix One 2026.9.0 Release to Production (US and CA Regions) Sep 26, 2026 07:00-11:00 EDT

We'll be deploying the Prophix One 2026.9.0 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Posted on Jul 24, 2026 - 16:31 EDT

Financial Consolidation 2026.3 Release to Production (All Regions Except Asia) Oct 17, 2026 03:00-07:00 EDT

We'll be deploying the Prophix Financial Consolidation 2026.3 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable. Release notes can be found on https://help.prophix.cloud
Posted on Jul 07, 2026 - 07:37 EDT

Intercompany Management 2026.2 Release to Production (All Regions) Oct 17, 2026 03:00-07:00 EDT

We'll be deploying the Prophix Intercompany Management 2026.2 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://help.prophix.cloud
Posted on Jul 07, 2026 - 07:41 EDT

October 2026 Security Updates (All Regions) Oct 17, 2026 07:00-10:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Aug 23, 2026 - 09:16 EDT

Financial Consolidation 2026.3 Release to Production (Asia) Oct 24, 2026 03:00-07:00 EDT

We'll be deploying the Prophix Financial Consolidation 2026.3 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://help.prophix.cloud
Posted on Sep 01, 2026 - 12:20 EDT

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Prophix One 2026.8.4 Release to Production (US and CA Regions)
Completed - The scheduled maintenance has been completed.
Sep 5, 11:24 EDT
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 11:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 09:00 EDT
Scheduled - We'll be deploying the Prophix One 2026.8.4 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Sep 1, 21:57 EDT

Sep 4, 2026

Prophix Data Integration Studio 2026.8.3 - Release to Production (All Regions)
Completed - The scheduled maintenance has been completed.
Sep 4, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:01 EDT
Scheduled - We'll be deploying the Prophix DI Studio 2026.8.3 release to production. Prophix DI Studio will be unavailable for 10 minutes during this maintenance period.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://di-studio.help.prophix.cloud
Sep 4, 11:48 EDT
Prophix One 2026.8.4 Release to Production (EU, UK and AP Regions)
Completed - The scheduled maintenance has been completed.
Sep 4, 18:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:00 EDT
Scheduled - We'll be deploying the Prophix One 2026.8.4 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Sep 1, 21:54 EDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Degraded Performance – Prophix One Services (CA-02 & US2-01)
Resolved - This incident has been resolved.
Aug 29, 11:15 EDT
Update - We are continuing to investigate this issue.
Aug 29, 10:25 EDT
Investigating - We are currently experiencing degraded performance affecting a subset of Prophix One services in CA-02 & US2-01. Users in these regions may notice slower response times or intermittent availability.

Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible.

Further updates will be posted here as they become available.
Aug 29, 10:22 EDT
Prophix One 2026.8.3 Release to Production (US and CA Regions)
Completed - The scheduled maintenance has been completed.
Aug 29, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 07:00 EDT
Scheduled - We'll be deploying the Prophix One 2026.8.3 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Aug 26, 12:29 EDT
August 2026 Security Updates - Conso (All Regions)
Completed - The scheduled maintenance has been completed.
Aug 29, 07:01 EDT
Verifying - Verification is currently underway for the maintenance items.
Aug 29, 06:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 03:00 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0300 to 0730 ET. The Prophix Cloud Service will not be available during this maintenance period.
Jul 6, 08:30 EDT

Aug 28, 2026

Prophix One 2026.8.3 Release to Production (EU, UK and AP Regions)
Completed - The scheduled maintenance has been completed.
Aug 28, 19:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 17:00 EDT
Scheduled - We'll be deploying the Prophix One 2026.8.3 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Aug 26, 12:28 EDT

Aug 27, 2026

Deploy DI Services 2026.6 to Production
Completed - The scheduled maintenance has been completed.
Aug 27, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 11:00 EDT
Scheduled - We are deploying DI Services 2026.6 release to production. For about 5 minutes during this maintenance period, hosted DI Services will be unavailable.

If your Agent Controller (on-prem) does not accept Autoupdates, please log a ticket with Customer Support (https://support.prophix.com) to receive a link to the new update. If you have Autoupdate turned on, your Controller will automatically update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.
Aug 26, 15:46 EDT

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

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