All Systems Operational

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If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

N/A Operational
Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Due to the number of important security updates and patches this month, we will be performing the maintenance on Saturday, April 24 between 0830 to 1200 EDT. instead of the originally scheduled date and time.
Apr 14, 17:31 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Feb 27, 12:55 EST
Update - Due to the number of important security updates and patches this month, we will be performing the maintenance on Saturday, April 24th between 0830 to 1200 EDT. instead of the originally scheduled date and time.
Apr 14, 17:34 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 0900 to 1200 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Feb 27, 12:54 EST
We'll be deploying the Spring '21 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Dec 16, 22:12 EST
We'll be deploying the Spring '21 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Dec 16, 22:13 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:16 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 0900 to 1200 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:18 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure of UK, Europe, and Asia Pacific regions between 1500 to 1800 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:19 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between for Canada, US, and South America regions between 0900 to 1200 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 11, 23:20 EST
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Completed - The scheduled maintenance has been completed.
Apr 10, 11:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 09:30 EDT
Scheduled - As part of our commitment to security and performance, Prophix will be applying scheduled updates to the cloud database infrastructure of Canada, US, and South America regions between 0930 to 1200 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Mar 29, 19:26 EDT
Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Completed - The scheduled maintenance has been completed.
Apr 6, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 16:00 EDT
Scheduled - As part of our commitment to security and performance, Prophix will be applying scheduled updates to the cloud database infrastructure of UK, Europe, and Asia Pacific regions between 1600 to 1800 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Mar 29, 19:23 EDT
Apr 5, 2021

No incidents reported.