All Systems Operational

About This Site

Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

If you have any questions, or to log a ticket. please go to https://prophixcloud.zendesk.com/

Prophix Cloud Services US1 ? Operational
Prophix Cloud Services US2 ? Operational
Prophix Cloud Services UK ? Operational
Prophix Cloud Services EU ? Operational
Prophix Cloud Services CA ? Operational
Prophix Cloud Services AP ? Operational
Prophix Cloud Services SA ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 17:38 EDT
Scheduled - We will be performing patching activities on database servers on Friday, Sept. 13 between 2100 to 23:30 EDT. During this time, Prophix Cloud Services will be unavailable. We apologize in advance for the inconvenience. These updates are needed in order to provide a consistent level of security and performance across the service.
Sep 3, 14:58 EDT
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EDT. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:12 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:13 EST
We'll be deploying the Fall '19 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable.
Posted on Mar 7, 00:08 EST
We'll be deploying the Fall 2019 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Posted on Mar 7, 00:07 EST
As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure between 2100 to 2355 EST. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Mar 7, 16:14 EST
Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Completed - The scheduled maintenance has been completed.
Sep 13, 23:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 21:00 EDT
Update - We will be postponing the scheduled maintenance for the Summer Release until Friday, September 13 between 2100 to 2345 EDT.
Sep 5, 17:36 EDT
Scheduled - We'll be deploying the Summer '19 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophixcloud.zendesk.com
Dec 27, 09:32 EST
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.