All Systems Operational

About This Site

Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://support.prophix.com/

Privacy Policy https://www.prophix.com/privacy-policy/

Prophix Cloud Operational
Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Prophix One (US1-01) ? Operational
Portal (US1-01) Operational
DI Studio (US1-01) Operational
FP&A Plus (US1-01) Operational
Account Reconciliation (US1-01) Operational
Financial Consolidation (US1-01) Operational
Intercompany Management (US1-01) Operational
Financial Planning & Analysis (US1-01) Operational
Prophix One (US1-03) ? Operational
Portal (US1-03) Operational
DI Studio (US1-03) Operational
FP&A Plus (US1-03) Operational
Account Reconciliation (US1-03) Operational
Financial Consolidation (US1-03) Operational
Intercompany Management (US1-03) Operational
Financial Planning & Analysis (US1-03) Operational
Prophix One (US2-01) ? Operational
Portal (US2-01) Operational
DI Studio (US2-01) Operational
FP&A Plus (US2-01) Operational
Account Reconciliation (US2-01) Operational
Financial Consolidation (US2-01) Operational
Intercompany Management (US2-01) Operational
Financial Planning & Analysis (US2-01) Operational
Prophix One (CA-01) ? Operational
Portal (CA-01) Operational
DI Studio (CA-01) Operational
FP&A Plus (CA-01) Operational
Account Reconciliation (CA-01) Operational
Financial Consolidation (CA-01) Operational
Financial Planning & Analysis (CA-01) Operational
Intercompany Management (CA-01) Operational
Prophix One (CA-02) ? Operational
Portal (CA-02) Operational
DI Studio (CA-02) Operational
FP&A Plus (CA-02) Operational
Account Reconciliation (CA-02) Operational
Financial Consolidation (CA-02) Operational
Intercompany Management (CA-02) Operational
Financial Planning & Analysis (CA-02) Operational
Prophix One (UK-01) ? Operational
Portal (UK-01) Operational
DI Studio (UK-01) Operational
FP&A Plus (UK-01) Operational
Account Reconciliation (UK-01) Operational
Financial Consolidation (UK-01) Operational
Intercompany Management (UK-01) Operational
Financial Planning & Analysis (UK-01) Operational
Prophix One (EU1-01) ? Operational
Portal (EU1-01) Operational
DI Studio (EU1-01) Operational
FP&A Plus (EU1-01) Operational
Account Reconciliation (EU1-01) Operational
Financial Consolidation (EU1-01) Operational
Intercompany Management (EU1-01) Operational
Financial Planning & Analysis (EU1-01) Operational
Prophix One (AP1-01) ? Operational
Portal (AP1-01) Operational
DI Studio (AP1-01) Operational
FP&A Plus (AP1-01) Operational
Account Reconciliation (AP1-01) Operational
Financial Consolidation (AP1-01) Operational
Intercompany Management (AP1-01) Operational
Financial Planning & Analysis (AP1-01) Operational
Prophix One (AP2-01) Operational
Portal (AP2-01) Operational
DI Studio (AP2-01) Operational
FP&A Plus (AP2-01) Operational
Account Reconciliation (AP2-01) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FP&A 2025.2.0 Release to Production and Sandbox (All Regions) Jun 14, 2025 07:00-12:00 EDT

We'll be deploying the Prophix 2025.2.0 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://help.prophix.cloud
Posted on Jun 06, 2025 - 11:43 EDT

June 2025 Security Updates (All Regions) Jun 21, 2025 07:00-11:30 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 02, 2025 - 08:24 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Jun 02, 2025 - 08:21 EDT

June 2025 Security Updates - conso (All Regions) Jun 22, 2025 04:00-10:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0400 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 05, 2025 - 05:46 EDT

Financial Consolidation 2025.2.2 Release to Production (All Regions) Jun 22, 2025 04:00-10:00 EDT

We'll be deploying the Financial Consolidation 2025.2.2 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://help.prophix.cloud
Posted on Jun 06, 2025 - 12:11 EDT
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025
Prophix One 2025.5.4 Release to Production (US and CA Regions)
Completed - The scheduled maintenance has been completed.
Jun 7, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 07:00 EDT
Scheduled - We'll be deploying the Prophix One 2025.5.4 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Jun 4, 13:00 EDT
Jun 6, 2025
Deploy Lite Agent 2025.5 to Production
Completed - The scheduled maintenance has been completed.
Jun 6, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 17:01 EDT
Scheduled - We are deploying Lite Agent 2025.5 release to production. There will be no downtime for this update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.
Jun 4, 16:27 EDT
Prophix One 2025.5.4 Release to Production (EU, UK and AP Regions)
Completed - The scheduled maintenance has been completed.
Jun 6, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 14:00 EDT
Scheduled - We'll be deploying the Prophix One 2025.5.4 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/
Jun 4, 12:58 EDT
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
May 2025 Security Updates - Conso (All Regions)
Completed - The scheduled maintenance has been completed.
May 31, 11:00 EDT
Verifying - Verification is currently underway for the maintenance items.
May 31, 08:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:00 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0400 to 0900 ET. The Prophix Cloud Service will not be available during this maintenance period.
May 27, 04:29 EDT
May 2025 Security Updates (All Regions)
Completed - The scheduled maintenance has been completed.
May 31, 09:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:00 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
May 23, 09:30 EDT
May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Deploy DI Services 2025.2.1 to Production
Completed - The scheduled maintenance has been completed.
May 28, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:00 EDT
Scheduled - We are deploying DI Services 2025.2.1 release to production. For about 5 minutes during this maintenance period, hosted DI Services will be unavailable.

If your Agent Controller (on-prem) does not accept Autoupdates, please log a ticket with Customer Support (https://prophix.zendesk.com) to receive a link to the new update. If you have Autoupdate turned on, your Controller will automatically update.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.
May 28, 13:26 EDT
May 27, 2025

No incidents reported.

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