All Systems Operational

About This Site

Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://support.prophix.com/

Privacy Policy https://www.prophix.com/privacy-policy/

Prophix Cloud Operational
Prophix Cloud US1 Operational
Prophix Cloud US2 Operational
Prophix Cloud CA Operational
Prophix Cloud SA Operational
Prophix Cloud UK Operational
Prophix Cloud EU Operational
Prophix Cloud AP Operational
Prophix Cloud AF Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Prophix One (US1-01) Operational
Portal (US1-01) Operational
DI Studio (US1-01) Operational
FP&A Plus (US1-01) Operational
Account Reconciliation (US1-01) Operational
Financial Consolidation (US1-01) Operational
Intercompany Management (US1-01) Operational
Financial Planning & Analysis (US1-01) Operational
Prophix One (US1-03) Operational
Portal (US1-03) Operational
DI Studio (US1-03) Operational
FP&A Plus (US1-03) Operational
Account Reconciliation (US1-03) Operational
Financial Consolidation (US1-03) Operational
Intercompany Management (US1-03) Operational
Financial Planning & Analysis (US1-03) Operational
Prophix One (US2-01) Operational
Portal (US2-01) Operational
DI Studio (US2-01) Operational
FP&A Plus (US2-01) Operational
Account Reconciliation (US2-01) Operational
Financial Consolidation (US2-01) Operational
Intercompany Management (US2-01) Operational
Financial Planning & Analysis (US2-01) Operational
Prophix One (CA-01) Operational
Portal (CA-01) Operational
DI Studio (CA-01) Operational
FP&A Plus (CA-01) Operational
Account Reconciliation (CA-01) Operational
Financial Consolidation (CA-01) Operational
Financial Planning & Analysis (CA-01) Operational
Intercompany Management (CA-01) Operational
Prophix One (CA-02) Operational
Portal (CA-02) Operational
DI Studio (CA-02) Operational
FP&A Plus (CA-02) Operational
Account Reconciliation (CA-02) Operational
Financial Consolidation (CA-02) Operational
Intercompany Management (CA-02) Operational
Financial Planning & Analysis (CA-02) Operational
Prophix One (UK-01) Operational
Portal (UK-01) Operational
DI Studio (UK-01) Operational
FP&A Plus (UK-01) Operational
Account Reconciliation (UK-01) Operational
Financial Consolidation (UK-01) Operational
Intercompany Management (UK-01) Operational
Financial Planning & Analysis (UK-01) Operational
Prophix One (EU1-01) Operational
Portal (EU1-01) Operational
DI Studio (EU1-01) Operational
FP&A Plus (EU1-01) Operational
Account Reconciliation (EU1-01) Operational
Financial Consolidation (EU1-01) Operational
Intercompany Management (EU1-01) Operational
Financial Planning & Analysis (EU1-01) Operational
Prophix One (AP1-01) Operational
Portal (AP1-01) Operational
DI Studio (AP1-01) Operational
FP&A Plus (AP1-01) Operational
Account Reconciliation (AP1-01) Operational
Financial Consolidation (AP1-01) Operational
Intercompany Management (AP1-01) Operational
Financial Planning & Analysis (AP1-01) Operational
Prophix One (AP2-01) Operational
Portal (AP2-01) Operational
DI Studio (AP2-01) Operational
FP&A Plus (AP2-01) Operational
Account Reconciliation (AP2-01) Operational
Prophix One (US1-04) Operational
Portal (US1-04) Operational
DI Studio (US1-04) Operational
FP&A Plus (US1-04) Operational
Account Reconciliation (US1-04) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FP&A 2026.1 Release to Sandbox (All Regions) Mar 14, 2026 07:00-10:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 2026 - 15:28 EST
Scheduled - We'll be deploying the Prophix FP&A 2026.1 Release to Sandbox instances. During the scheduled maintenance period, the sandbox instances in affected regions will be unavailable. Release notes can be found on https://help.prophix.cloud
Jan 07, 2026 - 19:25 EST

March 2026 Security Updates (All Regions) Mar 21, 2026 07:00-11:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jan 26, 2026 - 18:26 EST

FP&A 2026.1 Release to Production (All Regions) Mar 28, 2026 07:00-10:00 EDT

Update - The FP&A 2026.1 release is new rescheduled to March 28, 2026.
Jan 27, 2026 - 15:27 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 2026 - 09:53 EST
Scheduled - We'll be deploying the Prophix FP&A 2026.1 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://help.prophix.cloud

Jan 07, 2026 - 19:27 EST

April 2026 Security Updates (All Regions) Apr 18, 2026 07:00-11:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jan 26, 2026 - 18:27 EST
Mar 1, 2026

No incidents reported today.

Feb 28, 2026
Completed - The scheduled maintenance has been completed.
Feb 28, 08:00 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 28, 06:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 04:00 EST
Scheduled - We'll be deploying the Prophix Financial Consolidation 2026.1.2 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://help.prophix.cloud

Feb 24, 05:36 EST
Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 18:21 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 18:00 EST
Scheduled - We will be deploying Prophix One 2026.22 to production in all regions. This update will be performed without expected service interruption, and the Prophix One applications will remain available throughout the deployment.

If you have any questions or concerns, please contact us at https://support.prophix.com. Release notes are available at https://helpdocs.prophix.cloud/

Feb 24, 16:50 EST
Feb 23, 2026
Completed - The scheduled maintenance has been completed.
Feb 23, 23:08 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 23:00 EST
Scheduled - We'll be deploying the Prophix DI Studio 2026.2 release to production. Prophix DI Studio will be unavailable for 10 minutes during this maintenance period.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://di-studio.help.prophix.cloud

Feb 23, 10:42 EST
Feb 22, 2026

No incidents reported.

Feb 21, 2026
Completed - The scheduled maintenance has been completed.
Feb 21, 13:56 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 21, 13:11 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 21, 12:17 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 07:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 16:31 EST
Scheduled - We'll be deploying the Prophix One 2026.2.1 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Jan 7, 09:34 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 06:00 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying SQL security patch updates to the cloud infrastructure for all regions between 0600 to 0900 ET. The Prophix Cloud Service will not be available during this maintenance period.
Feb 16, 10:07 EST
Completed - The scheduled maintenance has been completed.
Feb 21, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 03:00 EST
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0300 to 0800 ET. The Prophix Cloud Service will not be available during this maintenance period.
Jan 26, 09:28 EST
Feb 20, 2026
Completed - The scheduled maintenance has been completed.
Feb 20, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 14:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 16:30 EST
Scheduled - We'll be deploying the Prophix One 2026.2.1 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Jan 7, 09:30 EST
Completed - The scheduled maintenance has been completed.
Feb 20, 01:39 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 01:00 EST
Scheduled - We'll be executing a minor maintenance task to production CA region. During the scheduled maintenance period, the Prophix One application my be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Feb 18, 13:57 EST
Feb 19, 2026
Completed - The scheduled maintenance has been completed.
Feb 19, 20:34 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 EST
Scheduled - We are performing a restart of DI Services in the production environment.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com.

Feb 19, 18:48 EST
Feb 18, 2026
Completed - The scheduled maintenance has been completed.
Feb 18, 01:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 01:00 EST
Scheduled - We'll be executing a minor maintenance task to production US1 region. During the scheduled maintenance period, the Prophix One application my be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Feb 16, 10:13 EST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.