All Systems Operational

About This Site

Bookmark and subscribe to updates to receive regular updates on the status of Prophix Cloud Services and upcoming scheduled maintenance events.

For status info on Prophix Financial Consolidation and Intercompany Management please go to https://conso-status.prophix.cloud/

If you have any questions, or to log a ticket. please go to https://support.prophix.com/

Privacy Policy https://www.prophix.com/privacy-policy/

Prophix Cloud Operational
Prophix Cloud US1 ? Operational
Prophix Cloud US2 ? Operational
Prophix Cloud CA ? Operational
Prophix Cloud SA ? Operational
Prophix Cloud UK ? Operational
Prophix Cloud EU ? Operational
Prophix Cloud AP ? Operational
Prophix Cloud AF ? Operational
Cloud Data Integration Services Operational
Prophix Customer Support Portal Operational
Prophix DI Studio Operational
Prophix One (US1-01) ? Operational
Portal (US1-01) Operational
DI Studio (US1-01) Operational
FP&A Plus (US1-01) Operational
Account Reconciliation (US1-01) Operational
Financial Consolidation (US1-01) Operational
Intercompany Management (US1-01) Operational
Financial Planning & Analysis (US1-01) Operational
Prophix One (US1-03) ? Operational
Portal (US1-03) Operational
DI Studio (US1-03) Operational
FP&A Plus (US1-03) Operational
Account Reconciliation (US1-03) Operational
Financial Consolidation (US1-03) Operational
Intercompany Management (US1-03) Operational
Financial Planning & Analysis (US1-03) Operational
Prophix One (US2-01) ? Operational
Portal (US2-01) Operational
DI Studio (US2-01) Operational
FP&A Plus (US2-01) Operational
Account Reconciliation (US2-01) Operational
Financial Consolidation (US2-01) Operational
Intercompany Management (US2-01) Operational
Financial Planning & Analysis (US2-01) Operational
Prophix One (CA-01) ? Operational
Portal (CA-01) Operational
DI Studio (CA-01) Operational
FP&A Plus (CA-01) Operational
Account Reconciliation (CA-01) Operational
Financial Consolidation (CA-01) Operational
Financial Planning & Analysis (CA-01) Operational
Intercompany Management (CA-01) Operational
Prophix One (CA-02) ? Operational
Portal (CA-02) Operational
DI Studio (CA-02) Operational
FP&A Plus (CA-02) Operational
Account Reconciliation (CA-02) Operational
Financial Consolidation (CA-02) Operational
Intercompany Management (CA-02) Operational
Financial Planning & Analysis (CA-02) Operational
Prophix One (UK-01) ? Operational
Portal (UK-01) Operational
DI Studio (UK-01) Operational
FP&A Plus (UK-01) Operational
Account Reconciliation (UK-01) Operational
Financial Consolidation (UK-01) Operational
Intercompany Management (UK-01) Operational
Financial Planning & Analysis (UK-01) Operational
Prophix One (EU1-01) ? Operational
Portal (EU1-01) Operational
DI Studio (EU1-01) Operational
FP&A Plus (EU1-01) Operational
Account Reconciliation (EU1-01) Operational
Financial Consolidation (EU1-01) Operational
Intercompany Management (EU1-01) Operational
Financial Planning & Analysis (EU1-01) Operational
Prophix One (AP1-01) ? Operational
Portal (AP1-01) Operational
DI Studio (AP1-01) Operational
FP&A Plus (AP1-01) Operational
Account Reconciliation (AP1-01) Operational
Financial Consolidation (AP1-01) Operational
Intercompany Management (AP1-01) Operational
Financial Planning & Analysis (AP1-01) Operational
Prophix One (AP2-01) Operational
Portal (AP2-01) Operational
DI Studio (AP2-01) Operational
FP&A Plus (AP2-01) Operational
Account Reconciliation (AP2-01) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

October 2025 Security Updates - Conso (All Regions) Oct 18, 2025 03:00-09:00 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0400 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 24, 2025 - 14:04 EDT

October 2025 Security Updates (All Regions) Oct 18, 2025 07:00-11:30 EDT

As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0700 to 1130 ET. The Prophix Cloud Service will not be available during this maintenance period.
Posted on Jun 24, 2025 - 14:09 EDT

Prophix One 2025.10 Release to Production (EU, UK and AP Regions) Oct 24, 2025 14:00-17:00 EDT

We'll be deploying the Prophix One 2025.10 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Posted on Jun 24, 2025 - 14:06 EDT

Prophix One 2025.10 Release to Production (US and CA Regions) Oct 25, 2025 07:00-10:00 EDT

We'll be deploying the Prophix One 2025.10 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Posted on Jun 24, 2025 - 14:12 EDT
Oct 10, 2025

No incidents reported today.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
Completed - The scheduled maintenance has been completed.
Oct 7, 17:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 EDT
Scheduled - We'll be deploying the Prophix One 2025.9.5 to production in all regions. During the scheduled maintenance period, Account Reconciliation will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Oct 7, 11:13 EDT
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025
Completed - The scheduled maintenance has been completed.
Oct 4, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 07:00 EDT
Scheduled - We'll be deploying the Prophix One 2025.9.4 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Oct 3, 10:44 EDT
Completed - The scheduled maintenance has been completed.
Oct 4, 04:55 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 4, 04:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 02:00 EDT
Scheduled - We'll be deploying the Prophix Financial Consolidation 2025.3.6 Release to production. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://help.prophix.cloud

Sep 19, 10:00 EDT
Oct 3, 2025
Completed - The scheduled maintenance has been completed.
Oct 3, 15:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 14:00 EDT
Scheduled - We'll be deploying the Prophix One 2025.9.4 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Oct 3, 10:43 EDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025
Completed - The scheduled maintenance has been completed.
Oct 1, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 1, 12:17 EDT
Scheduled - We'll be deploying the Prophix One 2025.9.3 to production in all regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Oct 1, 12:16 EDT
Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025
Completed - The scheduled maintenance has been completed.
Sep 27, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 26, 11:09 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 10:13 EDT
Scheduled - We'll be deploying the Prophix One 2025.9.2 to production in the US and CA regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Jun 24, 14:02 EDT
Completed - The scheduled maintenance has been completed.
Sep 27, 09:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 07:01 EDT
Scheduled - We'll be deploying the Prophix 2025.3 Release to production and sandbox. During the scheduled maintenance period, the Prophix Cloud Service will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://prophix.zendesk.com. Release notes can be found on https://help.prophix.cloud

Sep 19, 10:26 EDT
Completed - The scheduled maintenance has been completed.
Sep 27, 09:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Sep 27, 08:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 03:00 EDT
Scheduled - As part of our commitment to security performance, Prophix will be applying monthly scheduled security and infrastructure patch updates to the cloud infrastructure for all regions between 0400 to 1000 ET. The Prophix Cloud Service will not be available during this maintenance period.
Jun 24, 14:00 EDT
Sep 26, 2025
Completed - The scheduled maintenance has been completed.
Sep 26, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 14:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 26, 11:08 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 10:13 EDT
Scheduled - We'll be deploying the Prophix One 2025.9.2 to production in the EU, UK and AP regions. During the scheduled maintenance period, the Prophix One applications will be unavailable.

We apologize in advance for any inconvenience this may cause. If you have questions or concerns, please contact us at https://support.prophix.com. Release notes can be found on https://helpdocs.prophix.cloud/

Jun 24, 14:02 EDT