Degraded Performance – Prophix One Services (CA-02 & US2-01)

Incident Report for Prophix Cloud Service

Resolved

This incident has been resolved.
Posted Aug 29, 2026 - 11:15 EDT

Update

We are continuing to investigate this issue.
Posted Aug 29, 2026 - 10:25 EDT

Investigating

We are currently experiencing degraded performance affecting a subset of Prophix One services in CA-02 & US2-01. Users in these regions may notice slower response times or intermittent availability.

Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible.

Further updates will be posted here as they become available.
Posted Aug 29, 2026 - 10:22 EDT
This incident affected: Prophix One (CA-02) (FP&A Plus (CA-02)) and Prophix One (US2-01) (FP&A Plus (US2-01)).