Degraded Performance – Prophix One Services (US-West Region)

Incident Report for Prophix Cloud Service

Resolved

All FP&A Plus environments should be working correctly - if customers are still seeing any issues, please log a ticket at https://support.prophix.cloud.
Posted Mar 04, 2026 - 14:52 EST

Monitoring

A fix has been implemented - we're currently monitoring results.
Posted Mar 04, 2026 - 14:01 EST

Investigating

We are currently experiencing degraded performance affecting a subset of Prophix One services in the US-West region. Users in this region may notice slower response times or intermittent availability.

Our engineering team is actively investigating the root cause and working to restore normal performance as quickly as possible.

Further updates will be posted here as they become available.
Posted Mar 04, 2026 - 13:48 EST
This incident affected: Prophix One (US2-01) (FP&A Plus (US2-01)).